Shipping and Delivery Policy
At MAGISNAT, we are committed to providing you with a seamless and reliable shopping experience, including prompt shipping and delivery. Please take a moment to familiarize yourself with our Shipping and Delivery Policy:
1. Shipping Locations:
We currently ship to the all the United States. If you are located outside these areas, please contact our Customer Support team for potential shipping options.
2. Shipping Times:
We understand the importance of timely deliveries. Here’s what you can expect:
- Processing Time: Most orders are processed and prepared for shipping within 1-2 business days after you place your order.
- Shipping Time: Shipping times may vary depending on your location and the chosen shipping method. You can estimate the delivery time during the checkout process.
3. Shipping Methods:
We offer a range of shipping options to suit your needs, including standard and expedited shipping. The available methods will be displayed during the checkout process.
4. Shipping Costs:
Shipping costs are calculated based on your chosen shipping method, the destination, and the weight and size of the package for your order. You can view the shipping cost during the checkout process before finalizing your purchase. All purchases above $70 have no shipping costs.
5. Order Tracking:
For your convenience, we provide order tracking information once your order is shipped. You will receive tracking details via email or through your account on our website.
6. Delivery Address:
Please ensure the accuracy of your delivery address when placing your order. We are not responsible for orders that are undeliverable due to incorrect addresses provided.
7. International Shipping:
For international orders, you may be subject to customs fees, import duties, taxes, or other charges imposed by your local customs authority. These fees are not included in our product or shipping prices, and it is your responsibility to cover any additional costs.
8. Order Receipt and Inspection:
Upon receiving your order, please inspect the package for any damage. If you notice any issues, contact our Customer Support team within 7 days of receiving your order to report the problem.
9. Delays and Exceptions:
While we strive to meet estimated delivery times, unforeseen circumstances like extreme weather, holidays, or other external factors may occasionally cause shipping delays. We appreciate your understanding and patience during these times.
10. Contact Us:
If you have any questions or need assistance regarding our Shipping and Delivery Policy, please reach out to our Customer Support team at email@example.com.
Thank you for choosing MAGISNAT. We aim to provide you with reliable shipping and a smooth delivery experience. Your satisfaction is our priority, and we’re here to assist you every step of the way.